--- title: Sandcat Software COVID-19 Statement description: Primafact by Sandcat Software message to Clients - COVID-19 Response and Support Information image: https://www.primafact.com/hubfs/Stock%20images/top%20view%20of%20businessman%20hand%20working%20with%20modern%20technology%20and%20digital%20layer%20effect%20as%20business%20strategy%20concept.jpeg --- [![Primafact | Litigation Document Management](https://www.primafact.com/hs-fs/hubfs/Prima_Fact_October2017/images/Primafactlogo_tag_new2_h.png?width=393&name=Primafactlogo_tag_new2_h.png "Primafact | Litigation Document Management")](https://www.primafact.com/) Tel: 1.416.531.0891 Email: [info@primafact.com](mailto:info@primafact.com) # Blog | ## Blog On Document Management For Litigators | | --- | | Fresh Insights On Ways To Enhance Team Efficiency And Improve Your Advocacy. | | --- | ## Sandcat Software COVID-19 Statement *March 20, 2020 * *![top view of businessman hand working with modern technology and digital layer effect as business strategy concept](https://www.primafact.com/hs-fs/hubfs/Stock%20images/top%20view%20of%20businessman%20hand%20working%20with%20modern%20technology%20and%20digital%20layer%20effect%20as%20business%20strategy%20concept.jpeg?width=1000&name=top%20view%20of%20businessman%20hand%20working%20with%20modern%20technology%20and%20digital%20layer%20effect%20as%20business%20strategy%20concept.jpeg)* The rapidly evolving and unprecedented circumstances surrounding COVID-19 present significant challenges for all businesses and law practices. Our top priority is keeping our employees, clients and the greater community safe while continuing to serve our law firm clients. **Effective Friday, March 13, Sandcat Software transitioned to remote operations. We have been operating fully remotely since that date from distributed locations.** Our team supports firms across the country and we remain committed to providing you the support you need. There have been a few changes to our support procedures and we appreciate your patience if our responses are slightly slower than normal. We trust that having electronic files in Primafact will help you to remain productive while working remotely during this difficult period. We would like to thank you for your continued support as we work through these challenges together. If you would like to know more about Sandcat’s support procedures or our response to the COVID-19 emergency, please [contact us](https://www.primafact.com/contact-us/). ***Karim Jinnah, CEO*** ***and the Primafact Team*** ### Search Website This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ### Receive Blog Updates ### Categories - [Primafact Features (34)](https://www.primafact.com/category/blog/tag/primafact-features) - [Successful Implementation (25)](https://www.primafact.com/category/blog/tag/successful-implementation) - [Tips (20)](https://www.primafact.com/category/blog/tag/tips) - [Going Paperless (17)](https://www.primafact.com/category/blog/tag/going-paperless) - [File Management (15)](https://www.primafact.com/category/blog/tag/file-management) - [Primafact 6 (15)](https://www.primafact.com/category/blog/tag/primafact-6) - [Annotations (11)](https://www.primafact.com/category/blog/tag/annotations) - [News + Events (11)](https://www.primafact.com/category/blog/tag/news-events) - 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